25 June 2020
ISO 9001:2015 Certification for Consumer Friend

The quality policies of Consumer Friend span the entire breadth of its operations. From our Client service and recruitment policies...

Read More
18 June 2020
Lendcor (Pty) Ltd chooses Consumer Friend for Outsourced Debt Review Solutions

KWAZULU-NATAL, 18 June, 2020 - Lendcor, an established leader in the prudent financing of home improvements, operating mostly in rural...

Read More
19 March 2020
RCS 11th Annual EDC Awards 2019 EDC of the Year

On the 13th of March RCS held their Annual EDC Awards Celebration for 2019 at Steenberg Estate in Cape Town....

Read More
29 October 2019
Special report: South Africa’s unsecured lending crisis

Earlier this year, Differential Capital released a comprehensive analysis of the South African unsecured lending market in which it argued...

Read More
28 August 2019
Best Retail Finance Credit Provider Award 2019

Dear Friends and Valued Partners. I'm happy to share with you our recent success in winning the "Best Retail Finance...

Read More
3 May 2019
Annual Review Sub-Committee – CIF

Justin van der Linde will be representing the National Clothing Retail Federation (NCRF) in an annual review sub-committee, which aims...

Read More
3 May 2019
Debt Intervention

The Department of Trade & Industry (DTI) is currently holding public hearings in order to ascertain if the Bill is...

Read More
3 May 2019
Judge President Practice Directive Issued

A Directive was issued in February 2019 to make provision for a full court to sit to hear and determine...

Read More
3 May 2019
Excluded Accounts

Consumer Friend noticed that a number of debt counsellors exclude certain credit agreements from the debt review process. After extensive...

Read More
3 May 2019
Standardised Court Order

The Industry has struggled with the number of court Orders that are granted but do not include the necessary information...

Read More
3 May 2019
Reckless Lending Procedure – CIF

The Act states that a debt counsellor must conduct a reckless credit investigation should the consumer wish to pursue reckless...

Read More
3 May 2019
Reckless Lending Fee

In September 2018, The National Credit Regulator (NCR) issued a notice of their intention to withdraw the reckless lending fee...

Read More

Contact Us:

Upstream Group Map Location


3 The Crescent East
Westway Office Park
Westville, KwaZulu Natal

Titan House
3 Termo Street
Technopark, Stellenbosch


Level 32,
101 Miller Street,
North Sydney, 2060


The Upstream Group provides comprehensive and compelling outsourced services for accounts receivables that have entered personal insolvency or have become part of the debt recovery process.


© 2019 Upstream Group. All Rights Reserved.