Old Mutual Finance (Pty) Ltd Appoints Core Connect for Outsourced Debt Collection

KWAZULU-NATAL, 6 NOVEMBER 2020 – Old Mutual Finance (Pty) Ltd. has mandated Core Connect, as one of its service providers, to collect First and Second placement accounts.

The Core Connect business model is built on the principle of mutual and maximum benefit for all parties involved in the debt recovery process. Based on a solid foundation of highly skilled staff, sound collections methodologies and cutting-edge technology, Core Connect is strategically positioned to improve yield performance across the various sectors of the debt collection industry.

"Our business process includes scientific debt segmentation and data-driven collection strategies which incorporate industry best practices to maximise collections. Business analytics is key to our operation, allowing us to identify trends early in the collections cycle. Quality control is also an integral part of our process, resulting in satisfied Clients with excellent collection rates," said Meloshini Naicker, Head of Collections at Core Connect.

RCS 11th Annual EDC Awards 2019 EDC of the Year

On the 13th of March RCS held their Annual EDC Awards Celebration for 2019 at Steenberg Estate in Cape Town. The awards highlight top outsourced debt collection organisations that have made a considerable impact in recovering funds on behalf of RCS.

Consumer Friend has once again won the prestigious EDC of the year (specialised) award, which was accepted by Director, Scott van Staden and Head of Collections, Meloshini Naicker.

Consumer Friend provides RCS with specialised business support services for debt rehabilita-tion and debt review. A key focus of the business is ensuring cash flow optimisation, through unique collections and debtor management strategies.

We the management and staff at Consumer Friend are extremely proud of this award and appreciative the recognition from RCS.