Consumer Friend Recognised by RCS
On the 5th of March RCS held their Annual EDC Awards Celebration for 2020. This year, the event was held in a virtual fashion and highlighted top outsourced debt collection organisations that have made a considerable impact in recovering funds on behalf of RCS.
Consumer Friend was once again announced as the winner of the prestigious EDC of the year (specialised) award, which was accepted by Director, Scott van Staden. Consumer Friend provides RCS with specialised business support services for debt rehabilitation and debt review. A key focus of the business is ensuring cash flow optimization, through unique collections and debtor management strategies.
"We appreciate the recognition from RCS and are pleased to have had the opportunity to provide stellar service to RCS for over 13 years," said van Staden.
Lendcor (Pty) Ltd chooses Consumer Friend for Outsourced Debt Review Solutions
KWAZULU-NATAL, 18 June, 2020 - Lendcor, an established leader in the prudent financing of home improvements, operating mostly in rural areas, has mandated Consumer Friend, the leader in outsourced Debt Review solutions, to manage their Debt Review portfolio.
Consumer Friend will provide Lendcor with Debt Review administration in the form of workflow management and the related customer services. The Consumer Friend offering to Lendcor includes Credit control and the services of receipting, balance management and collections.
All Industry participants in this process will have access to the DReX™ platform, which provides an intelligent and omni-channel integrated portal for managing Debt Review workflow, credit control and related compliance.
"We are committed to assisting Lendcor with the Debt Review process, and necessary compliance in terms of the Protection of Personal Information Act (POPIA) and the National Credit Act (NCA), via our unique DReX system. We are also confident that we will be providing world-class service to their customers and the debt counsellors involved in the process," said Scott Van Staden, a Director of Consumer Friend.
RCS 11th Annual EDC Awards 2019 EDC of the Year
On the 13th of March RCS held their Annual EDC Awards Celebration for 2019 at Steenberg Estate in Cape Town. The awards highlight top outsourced debt collection organisations that have made a considerable impact in recovering funds on behalf of RCS.
Consumer Friend has once again won the prestigious EDC of the year (specialised) award, which was accepted by Director, Scott van Staden and Head of Collections, Meloshini Naicker.
Consumer Friend provides RCS with specialised business support services for debt rehabilita-tion and debt review. A key focus of the business is ensuring cash flow optimisation, through unique collections and debtor management strategies.
We the management and staff at Consumer Friend are extremely proud of this award and appreciative the recognition from RCS.