WE ARE UPSTREAM GROUP

The Upstream Group provides comprehensive and compelling outsourced services for accounts receivables that have entered debt rehabilitation or have become part of the debt recovery process. With headquarters in Durban, KwaZulu-Natal, South Africa, the Upstream Group boasts state of the art facilities supported by an expert base in Human Resources, IT and Compliance. Local and International directorship has further served to strengthen our leadership and corporate governance structures to provide a strategic edge resulting in significant value adding services. Through a combination of skilled staff, efficient processes and leading-edge technology, we deliver a superior service to our Clients. Industry best practices ensure that the protection of our Clients brand remains a priority.
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UPSTREAM GROUP OF COMPANIES

Upstream Group - Consumer Friend
Upstream Group - Core Connect
Upstream Group - Slipstream
Upstream Group - Titan
Vault Capital
Vault Capital
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SERVICES

The Upstream Group provides comprehensive and compelling outsourced services for accounts receivables that have entered debt rehabilitation or have become part of the debt recovery process.

Consumer Friend

Consumer Friend provides credit providers with specialised business support services within the debt rehabilitation industry. MORE »

Upstream Group
Upstream Group

Core Connect

Core Connect provides credit providers with cash flow optimisation solutions that unlock value from accounts receivables within the debt recovery process. Using omni-channel contact solutions and incorporating scientific debt segmentation and data-driven processes, we provide targeted collection and recovery strategies for each stage of the debt cycle. MORE »

SLIPSTREAM

Slipstream provides specialised and customisable CRM/ERP software solutions for debt rehabilitation and debt review process management. MORE »

Upstream Group
Upstream Group

Titan Training

Titan Training Academy provides a centre of learning excellence, focused on educating individuals and developing and enhancing specific knowledge and skills within the credit industry. MORE »

VAULT

Vault Capital is a dynamic business providing innovative debt review services, which include the purchase of delinquent book debt and terminated debt review accounts. MORE »

Upstream Group

NEWS

14 May 2025
CONSUMER FRIEND RECEIVES TOP RCS AWARD FOR THE SECOND CONSECUTIVE YEAR

The Consumer Friend Exco were present at the annual RCS Awards Ceremony held in Stellenbosch in March 2025, to receive...

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14 May 2025
CORE CONNECT RECEIVES TOP RCS AWARD FOR THE SECOND CONSECUTIVE YEAR

Core Connect have once again received the prestigious RCS “EDC of the Year (RCS Recoveries)” award at the RCS annual...

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22 October 2024
Consumer Friend Wins at the Debt Review Awards

We are excited to announce that Consumer Friend has won two esteemed awards at this year’s Debt Review Awards, held...

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Contact Us:

Upstream Group Map Location

Our OFFICES South AFRICA:

DURBAN
3 The Crescent East
Westway Office Park
Westville, KwaZulu Natal
3629

Services:

The Upstream Group provides comprehensive and compelling outsourced services for accounts receivables that have entered personal insolvency or have become part of the debt recovery process.

COPYRIGHT:

© 2025 Upstream Group. All Rights Reserved.

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